Grindmaster-Cecilware warranties are conditional on required preventive maintenance.
Grindmaster-Cecilware must receive proof of required preventive maintenance performed to activate second year warranty; see four categories below.
Category 1: Care and Use Per Frequency Specified in Operators Manual
- Coffee Grinders
- Coffee Brewers (except RC400)
- Hot Water Dispensers
- Liquid Autofill Systems
- Cooking, Warming, and Cooling Equipment
Category 2: Onsite Preventive Maintenance through Grindmaster-Cecilware
Must be scheduled and completed within 30 days of one-year anniversary of purchase through Grindmaster-Cecilware Technical Service. To schedule, contact Grindmaster-Cecilware Technical Service by email at TSmailbox@gmcw.com. Preventive Maintenance kits need to be shipped within 30 days of the due date to satisfy warranty terms and conditions.
- Urns and Hot Water Heaters